Other Unusual Behavior: Trust your gut instinct. If you notice anything out of the ordinary on your Facebook account, it’s best to investigate further and take appropriate action.
Gathering Evidence
Document the Hack
Capture screenshots of the following:
- Suspect’s profile or activity that compromised your account
- Notification or message indicating the hack
- Unusual posts, messages, or login attempts from your account
Preserve Account Activity
Avoid logging out or making any major changes to your account. This preserves the evidence for Facebook’s investigation.
Change Your Password and Security Settings
Immediately change your password and enable two-factor authentication to prevent further access. Note the exact time and date of these changes.
Gather Additional Information
If possible, document the following:
- IP address or location of suspicious activity
- Any emails or messages related to the hack
- Third-party apps or websites that may have been compromised
Create a Report
Create a detailed report outlining the incident, including the evidence gathered and any other relevant information. Clearly state the following:
| Detail |
Explanation |
| Date and time of the hack |
When the hack occurred |
| Suspected perpetrator(s) |
If known, provide any information about the responsible party |
| Actions taken by the suspect(s) |
Describe the unauthorized actions performed |
| Actions taken by you |
List the steps you’ve taken to secure your account and gather evidence |
Contacting Facebook Support
If you’re unable to log in to your Facebook account or believe it has been hacked, you can contact Facebook support to report the issue. Here’s how:
| Step |
Action |
| 1 |
Go to the Facebook Help Center: https://www.facebook.com/help/ |
| 2 |
Select “Security and Login” from the menu on the left. |
| 3 |
Click on “I think my account has been hacked” and follow the on-screen instructions. You’ll be prompted to provide additional information about the issue, such as the email address or phone number associated with your account. |
| 4 |
Follow the instructions to complete the reporting process. |
When submitting your report, be as detailed as possible. Include any relevant information that could help Facebook support investigate the issue, such as:
- The date and time you noticed suspicious activity
- Any unauthorized changes made to your account
- Any suspicious emails or messages you’ve received
- Any IP addresses or devices that have recently logged into your account
Changing Your Password and Security Settings
Once you’ve regained access to your account, it’s important to take steps to secure it and prevent future hacks. Here’s how:
Step 1: Change Your Password
Choose a strong password that is at least 12 characters long and includes a mix of uppercase and lowercase letters, numbers, and symbols. Avoid using common words or phrases that can be easily guessed.
Step 2: Update Your Email Address
If possible, change your Facebook email address to a new one that you don’t use for other accounts. This will make it harder for hackers to recover your account if they gain access to your old email address.
Step 3: Review Your Login History
Go to the Security and Login Settings page and check your recent login activity. If you see any suspicious logins, click “This wasn’t me” and follow the instructions to secure your account further.
Step 4: Enable Two-Factor Authentication (2FA)
2FA adds an extra layer of security to your account by requiring you to enter a unique code sent to your phone or a third-party authentication app when you log in. This makes it much more difficult for hackers to access your account, even if they have your password.
How to Enable 2FA
|
Device
|
Instructions
|
|
Smartphone
|
Download and install the Facebook Authenticator app on your smartphone.
|
|
Third-Party Authentication App
|
Use an app like Google Authenticator or Authy.
|
|
Security Key
|
Connect a physical security key to your computer or mobile device.
|
Reporting to Law Enforcement
If you have been the victim of a Facebook hack, it is important to report it to law enforcement. They can investigate the incident and help you recover your account. Here are the steps you need to take:
1. Contact Your Local Police Department
Visit your local police department in person or call their non-emergency number. Explain that your Facebook account has been hacked and provide them with as much information as possible about the incident.
2. File a Police Report
The police officer will take your statement and file a police report. This report will document the crime and provide you with a record of the incident.
3. Obtain a Copy of the Police Report
Once the police report has been filed, ask for a copy. You will need this copy to submit to Facebook when you report the hack.
4. Contact Facebook
Visit Facebook’s Help Center and select the option to “Report a Hacked Account.” Follow the instructions to provide Facebook with the necessary information, including a copy of the police report.
5. Follow Up with Law Enforcement
Once you have reported the hack to Facebook, follow up with law enforcement to provide them with any updates on the case. They may be able to assist you further with your investigation.
| Law Enforcement Contact Information |
| Non-Emergency Police Number: 911 |
| Local Police Station Address: [insert address] |
Freezing Your Bank Accounts if Necessary
If you suspect that your Facebook account has been hacked and financial information linked to the account is compromised, it’s crucial to freeze your bank accounts immediately to minimize the potential for fraud. Here’s how you can do it:
- Contact Your Bank: Reach out to your bank’s customer service department and inform them that you believe your account may have been compromised. Provide as much detail as possible, including suspicious transactions or unauthorized access.
- Freeze Your Account Online: Many banks allow you to freeze your account online through their mobile app or website. However, it’s recommended to call the bank for additional security verification.
- Provide Evidence: When contacting the bank, be prepared to provide supporting documentation or evidence of the Facebook hack. This could include screenshots of suspicious activity on your account or a police report.
- Monitor Your Account: Once your account is frozen, continue to monitor it regularly for any unauthorized transactions or attempts to unfreeze it without your approval.
- File a Fraud Report: In addition to freezing your bank accounts, you should also file a fraud report with the appropriate authorities. This helps create a record of the incident and may assist in the recovery of stolen funds.
- Additional Considerations:
- Freeze any other financial accounts linked to your Facebook account, such as investment or credit card accounts.
- consider temporarily closing your credit cards to prevent unauthorized purchases.
- Monitor your credit report for any new accounts or inquiries that you didn’t initiate.
Informing Friends and Family
It is crucial to inform your friends and family about the hack as soon as possible. Not only will this alert them to be cautious, but it will also help prevent the hacker from accessing their accounts through yours. Here are some steps to follow:
- Send a private message or email to your contacts, explaining that your account has been hacked and advising them not to click on any suspicious links sent from your account.
- Post a public message on your timeline, informing your followers of the situation and requesting their cooperation in identifying and reporting any suspicious activity.
- Change your password and security settings on all your social media accounts, as well as any email accounts that may have been compromised.
- Enable two-factor authentication on your Facebook account and other sensitive accounts to provide an additional layer of security.
- Monitor your account activity regularly for any unusual or suspicious behavior.
- Report the hack to Facebook’s security team by following the steps outlined in the “Reporting the Hack to Facebook” section.
- If you suspect that your friends or family members have been affected by the hack, encourage them to take the same precautionary measures as you.
|
Action
|
Description
|
|
Inform your friends and family
|
Let them know your account has been hacked and warn them not to click on any suspicious links.
|
|
Change your passwords
|
Update your passwords for all your accounts, including social media and email.
|
|
Enable two-factor authentication
|
Add an extra layer of security by enabling two-factor authentication on your Facebook and other sensitive accounts.
|
|
Monitor your account activity
|
Keep an eye on your account for any suspicious activity.
|
|
Report the hack to Facebook
|
Follow the steps outlined in the “Reporting the Hack to Facebook” section.
|
|
Inform affected friends and family
|
If you suspect your contacts have been affected, encourage them to take the same precautions.
|
Documenting the Incident
Immediately after you discover a Facebook hack, it’s crucial to gather evidence and document the incident thoroughly. Here are eight essential steps to follow:
1. Secure Your Account
Reset your Facebook password and enable two-factor authentication to regain control of your account.
2. Gather Evidence
Take screenshots of the unauthorized activity, including emails, messages, and any other relevant information.
3. Change Passwords on Other Accounts
Hackers often try to access your other online accounts using the same credentials. Change passwords for email, bank accounts, and any other potentially compromised sites.
4. Check Third-Party Apps
Review the list of authorized apps connected to your Facebook account and remove any suspicious or unknown ones.
5. Check Login History
On Facebook’s “Settings & Privacy” page, check the “Login History” section to see a record of all recent login attempts.
6. Contact Your Contacts
Notify your friends and family about the hack and ask them to be wary of any suspicious messages or requests from your account.
7. Report the Hack to Facebook
Use the “Report a Hacked Account” feature in Facebook’s Help Center to report the incident and provide the supporting evidence you’ve gathered.
8. Gather Detailed Evidence for Law Enforcement
In addition to reporting the hack to Facebook, it may be necessary to gather detailed evidence for law enforcement or insurance purposes. This could include:
| Evidence Type |
Description |
| IP Addresses |
Note the IP addresses associated with the unauthorized activity. |
| Device Information |
Identify the devices used by the hackers to access your account. |
| Communication Records |
Save any emails, messages, or social media posts related to the hack. |
| Financial Transactions |
Document any unauthorized financial transactions made during the hack. |
How To Report A Facebook Hack
If your Facebook account has been hacked, it’s important to report it as soon as possible. Here are the steps you need to take:
- Go to the Facebook login page and click on “Forgot Password?”.
- Enter your email address or phone number and click on “Search”.
- If your account has been hacked, you will see a message that says “Your account has been disabled”.
- Click on the “Report Compromised Account” button.
- Fill out the form with your personal information and click on “Submit”.
Once you have reported your account as hacked, Facebook will investigate the issue and take appropriate action. This may include resetting your password and disabling the hacker’s access to your account.
Tips for Preventing Future Hacks
Here are some tips to help prevent your Facebook account from being hacked in the future:
1. Use a strong password.
Your password should be at least 12 characters long and contain a mix of upper and lower-case letters, numbers, and symbols.
2. Don’t share your password with anyone.
This may seem obvious, but it’s important to never share your password with anyone, not even your friends or family.
3. Enable two-factor authentication.
Two-factor authentication adds an extra layer of security to your account by requiring you to enter a code from your phone or email when you log in.
4. Be careful what apps you authorize.
When you authorize an app, you’re giving it permission to access your Facebook account information. Only authorize apps that you trust.
5. Keep your software up to date.
Out-of-date software can contain security vulnerabilities that hackers can exploit.
6. Be aware of phishing scams.
Phishing scams are emails or websites that look like they’re from Facebook, but are actually designed to steal your login information.
7. Don’t click on links in suspicious emails.
If you receive an email from someone you don’t know, or if the email looks suspicious, don’t click on any links in the email.
8. Report suspicious activity to Facebook.
If you see any suspicious activity on your Facebook account, report it to Facebook immediately.
9. Educate yourself about Facebook security.
The more you know about Facebook security, the better you can protect your account from hackers. Visit the Facebook Security Help Center for more information about how to keep your account safe.
| Device |
Steps to Take |
| Computer |
Run a virus scan and change your password. |
| Phone |
Uninstall any suspicious apps and change your password. |
| Tablet |
Wipe your device and restore it from a backup. |
Resources for Support
If your Facebook account has been hacked, it’s important to take action immediately to protect your account and data. Here are some resources that can help you:
- Facebook Help Center: The Facebook Help Center provides a comprehensive guide on how to report a hacked account, including step-by-step instructions and troubleshooting tips.
- Facebook Security Center: The Facebook Security Center offers additional resources on how to protect your account from hackers, including information on phishing scams and malware.
- Google Search Help: If you’re having trouble finding the Facebook Help Center or Security Center, you can try searching for “Facebook hacked” on Google. This will provide a list of relevant results that can help you get the support you need.
- Third-party security companies: There are a number of third-party security companies that offer services to help you recover from a hacked account. These companies can provide assistance with identifying and removing malware, changing your passwords, and securing your account.
- Law enforcement: If you believe that your hacked account has been used to commit a crime, you should report it to law enforcement. They can investigate the situation and take appropriate action.
Additional Resources:
Here are some additional resources that you may find helpful:
| Resource |
Description |
| Report a Hacked Account |
This is the direct link to the Facebook Help Center page where you can report a hacked account. |
| Security Center |
This is the Facebook Security Center, where you can find information on protecting your account from hackers. |
| Google Search Help |
This is the Google Search Help Center, where you can learn how to search for information on Facebook hacking. |
How To Report A Facebook Hack
If you think your Facebook account has been hacked, you can report it to Facebook by following these steps:
- Go to the Facebook Help Center.
- Click on the “Security” tab.
- Click on the “Report a Hacked Account” link.
- Fill out the form with your information.
- Click on the “Submit” button.
Once you have reported the hack, Facebook will investigate the issue and take steps to secure your account.
People Also Ask About How To Report A Facebook Hack
What should I do if I think my Facebook account has been hacked?
If you think your Facebook account has been hacked, you should report it to Facebook immediately. You can do this by following the steps outlined above.
What information will I need to provide when I report a hack?
When you report a hack, you will need to provide Facebook with your name, email address, and phone number. You will also need to provide a description of the hacking incident, including the date and time it occurred.
What steps will Facebook take to investigate the hack?
When Facebook receives a report of a hack, they will investigate the issue and take steps to secure your account. This may include changing your password, resetting your security settings, and removing any unauthorized apps from your account.
