Tag: cancel-voicemail

5 Easy Steps to Cancel Voicemail on iPhone

5 Easy Steps to Cancel Voicemail on iPhone

Have you ever wondered if there’s a way to cancel your voicemail without having to go through the hassle of calling your carrier? The good news is, there is! You can do it right from your iPhone using the built-in Phone app. In this article, we’ll provide you with a step-by-step guide on how to cancel voicemail on your iPhone. We’ll also answer some frequently asked questions about voicemail cancellation.

One of the great things about having an iPhone is that you can customize it the way you want. This includes setting up voicemail. If you’ve decided that you don’t want to use voicemail, or if you want to change your voicemail settings, you can easily do so from your iPhone. As mentioned earlier, you don’t need to contact your carrier to cancel your voicemail, you do not need to download any apps, and you don’t need to go through any complicated menus. The process is quick and easy, and it only takes a few minutes.

However, there are a few things you should keep in mind before canceling your voicemail. First, if you cancel your voicemail, you will no longer be able to retrieve messages that are left for you. Second, if you have set up a custom greeting for your voicemail, it will be deleted when you cancel your voicemail. Finally, if you have any saved voicemail messages, they will also be deleted when you cancel your voicemail. Therefore, it’s important to make sure that you do not have any important messages saved before you cancel your voicemail.

Deactivating Voicemail via Settings

Checking Voicemail Settings

Voicemail settings on Apple devices can be accessed through various menus within the “Settings” app. To begin, locate the “Phone” tab and tap on it. Within the “Phone” menu, scroll down until you see the “Voicemail” section. This section will provide options related to voicemail setup and its current status.

Deactivating Voicemail

To deactivate voicemail, ensure that you have accessed the “Voicemail” section under the “Phone” menu. Within this section, you will find a toggle switch labeled “Voicemail.” By default, this toggle switch is set to the “On” position. To deactivate voicemail, simply tap on the toggle switch to set it to the “Off” position. This action will effectively disable voicemail on your iPhone, and callers will no longer be able to leave voice messages for you.

Verifying Deactivation

Once you have toggled off the “Voicemail” switch, you can verify the deactivation by making a test call to your own phone number. If voicemail is successfully deactivated, the call should go directly to your voicemail box and hang up after a few seconds, without giving callers the option to leave a message.

Disabling Voicemail for Specific Contacts

To disable voicemail for specific contacts, follow these steps:

  1. Open the Phone app and tap the Contacts tab.
  2. Select the contact you want to disable voicemail for and tap Edit.
  3. Scroll down to the Ringtone section and tap Custom.
  4. Tap None and then tap Done.

Now, when you receive a call from this contact, it will ring normally and you will not be prompted to leave a voicemail.

Note: This method will only disable voicemail for calls from the specific contact. If you want to disable voicemail for all incoming calls, you can follow the steps in the “Disabling voicemail” section.

Resetting Voicemail Preferences

If you’ve changed your mind about how your voicemail works, you can reset your voicemail preferences to their original settings. Here’s how to do it:

On your iPhone, open the Phone app and tap the Voicemail tab.

Tap the Settings button in the upper-right corner.

Scroll down and tap the Reset Voicemail Preferences button.

Step-by-Step Instructions with Detailed Explanations

1. Launch the Phone app: Locate the green Phone icon on your iPhone’s home screen or in the App Library. Tap it to open the app.

2. Navigate to Voicemail: Once the Phone app is open, a menu will appear along the bottom of the screen. Tap the “Voicemail” tab, represented by a voicemail icon, to access your voicemail settings.

3. Access Settings: In the Voicemail tab, you’ll see a list of your voicemail messages. In the upper-right corner of the screen, locate the “Settings” button, represented by a gear icon. Tap this button to access your voicemail preferences.

4. Reset Voicemail Preferences: Scroll down in the Settings menu until you find the “Reset Voicemail Preferences” option. This option is typically located near the bottom of the menu. Tap the “Reset Voicemail Preferences” button to reset your voicemail settings to their original values.

Once you’ve completed these steps, your voicemail preferences will be reset to their default settings. You can now re-customize your voicemail settings as desired.

Using Visual Voicemail to Delete Messages

Visual Voicemail, available on iPhones since iOS 8, provides an easy way to manage your voicemails. With Visual Voicemail, you can see a list of your voicemails, listen to them, and delete them.

Deleting a Single Voicemail

  1. Open the Phone app and tap the Voicemail tab.
  2. Tap the voicemail you want to delete.
  3. Tap the Delete icon (a red circle with a white minus sign inside).
  4. Tap Delete Voicemail to confirm.

Deleting Multiple Voicemails

To delete multiple voicemails at once, follow these steps:

  1. Open the Voicemail tab and tap Edit.
  2. Tap the checkboxes next to the voicemails you want to delete.
  3. Tap the Delete icon in the bottom right corner of the screen.
  4. Tap OK to confirm.

Deleting All Voicemails

To delete all your voicemails at once, follow these steps:

  1. Open the Voicemail tab and tap Edit.
  2. Tap the Select All button in the top right corner of the screen.
  3. Tap the Delete icon in the bottom right corner of the screen.
  4. Tap OK to confirm.

Contacting Customer Support for Assistance

If you are unable to cancel your voicemail using the methods described above, you can contact your carrier’s customer support for assistance. Here are the steps to follow.

5. Call Your Carrier’s Customer Support

Call the customer support number for your carrier. You can usually find this number on your carrier’s website or on your phone bill.

Carrier Customer Support Number
AT&T 1-800-331-0500
Verizon 1-800-922-0204
T-Mobile 1-877-746-0909
Sprint 1-888-211-4727

Once you are connected with a customer support representative, explain that you would like to cancel your voicemail. The representative will be able to help you complete the cancellation process.

Disconnecting Voicemail from the Carrier

Contacting the Carrier

The first step is to get in touch with your carrier. You can do this by calling their customer service number, visiting their website, or going to a physical store. When you speak to a representative, inform them that you want to cancel your voicemail.

Verifying Identity

The carrier will need to verify your identity before making any changes to your account. They may ask you for information such as your account number, PIN, or the last four digits of your Social Security number.

Processing Time

Once the representative has confirmed your identity, they will process your request to disconnect voicemail. The processing time can vary depending on the carrier, but it typically takes a few minutes.

Confirmation

Once your voicemail has been disconnected, the carrier will send you a confirmation message. This message may come in the form of a text, email, or phone call. Keep this message as proof of cancellation.

Restarting Device

After disconnecting voicemail, it’s a good idea to restart your device. This will ensure that the changes have taken effect and that you’re not receiving any more voicemail messages.

Deactivating Conditional Voicemail

Some carriers offer conditional voicemail, which allows you to set different voicemail settings for different situations. If you have this feature enabled, you’ll need to deactivate it before you can cancel voicemail completely.

Additional Tips and Considerations

Tip Description
Calling Forwarding Ensure that you don’t have any call forwarding settings enabled, as these can interfere with voicemail cancellation.
Carrier Restrictions Some carriers may have restrictions on canceling voicemail. Check with your carrier to see if there are any limitations.
Re-Activation If you decide you want to re-activate voicemail in the future, you can contact your carrier to do so.

Removing the SIM Card

To disable Voicemail on your iPhone by removing the SIM card, follow these detailed steps:

  1. Power off your iPhone: Press and hold the Sleep/Wake button until the “Slide to Power Off” slider appears, then slide to power off the device.
  2. Locate the SIM card tray: The SIM card tray is usually located on the side or top edge of the iPhone. It may have a small hole next to it for easy removal.
  3. Insert the SIM ejector tool: Use the dedicated SIM ejector tool that came with your iPhone, or a small paperclip, straightened out and sharpened at one end.
  4. Eject the SIM card: Gently insert the SIM ejector tool into the small hole next to the SIM card tray. Press firmly until the tray ejects slightly.
  5. Remove the SIM card tray: Grip the SIM card tray and pull it out of the iPhone.
  6. Remove the SIM card: Lift the SIM card out of the tray.
  7. Reinsert the SIM card tray without the SIM card: Carefully align the SIM card tray and slide it back into the iPhone until it clicks into place.
  8. Power on your iPhone: Press and hold the Sleep/Wake button until the Apple logo appears, indicating that the iPhone is starting up.
iPhone Model SIM Card Tray Location
iPhone 12 and later Right side
iPhone 11 and earlier Left side
iPhone SE (2nd and 3rd generation) Right side
iPhone SE (1st generation) Left side

Replacing the iPhone

If you are replacing your iPhone, you can cancel your voicemail service by following these steps:

  1. Insert your old SIM card into the new iPhone.
  2. Turn on the new iPhone.
  3. Go to Settings > Phone > Voicemail.
  4. Tap “Turn Off Voicemail.”
  5. Enter your voicemail password.
  6. Tap “Turn Off.”

9. Contacting Your Carrier

If you are unable to cancel your voicemail service using the steps above, you can contact your carrier. They will be able to assist you with canceling your service.

Here are the contact numbers for the major carriers in the United States:

Carrier Contact Number
Verizon 1-800-922-0204
AT&T 1-800-331-0500
T-Mobile 1-877-746-0909
Sprint 1-888-211-4727

Using Third-Party Voicemail Apps

Many third-party voicemail apps are available in the App Store, offering a range of features beyond what Apple’s built-in voicemail provides. These apps often allow for customizable greetings, transcriptions, and features such as voicemail-to-text conversion.

Here are some of the popular third-party voicemail apps:

App Features
YouMail Customizable greetings, transcriptions, voicemail-to-text, spam blocking
Google Voice Free voicemail service, unlimited storage, call screening, voice transcription
Visual Voicemail+ Visual representation of voicemails, transcriptions, caller ID blocking

To set up a third-party voicemail app:

1. Download the app from the App Store.
2. Open the app and follow the setup wizard.
3. Provide your phone number and verify it.
4. Configure your voicemail settings, such as your greeting and voicemail-to-text preferences.
5. Set the third-party app as your voicemail provider.

Note: You may need to contact your carrier to disable their voicemail service if you want to use a third-party app.

How to Cancel Voicemail on an iPhone

Do you want to cancel voicemail on your iPhone? Here are the steps:

  1. Open the Phone app.
  2. Tap the Voicemail tab.
  3. Tap the “Delete” button.
  4. Tap the “Delete All” button.

Your voicemail will now be canceled.

People Also Ask About How to Cancel Voicemail on an iPhone

What happens if I cancel voicemail?

If you cancel voicemail, you will no longer be able to receive voicemails. You will also lose any voicemails that you have already saved.

How do I turn voicemail back on?

To turn voicemail back on, follow these steps:

  1. Open the Phone app.
  2. Tap the Voicemail tab.
  3. Tap the “Setup” button.
  4. Follow the prompts to set up your voicemail.

How do I change my voicemail greeting?

To change your voicemail greeting, follow these steps:

  1. Open the Phone app.
  2. Tap the Voicemail tab.
  3. Tap the “Greeting” button.
  4. Tap the “Record” button.
  5. Record your new greeting.
  6. Tap the “Stop” button.
  7. Tap the “Save” button.

5 Simple Steps to Cancel Voicemail

5 Easy Steps to Cancel Voicemail on iPhone

In the era of instant communication, voicemails have become a relic of the past for many. If you’re one of the dwindling number of people who still use voicemail, you may find yourself wondering how to cancel it. After all, who needs to listen to messages when you can simply text or call someone directly? The process of canceling voicemail varies depending on your carrier, but it’s generally a quick and easy task. In this article, we’ll provide step-by-step instructions on how to cancel voicemail from your iPhone, Android phone, and landline.

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If you’re an iPhone user, you can cancel voicemail by following these steps: Open the Phone app. Tap the Voicemail tab. Tap the Delete button. Tap the Delete All button. Enter your voicemail password. Tap the Delete button. Your voicemail will now be canceled.

To cancel voicemail on an Android phone, follow these steps: Open the Phone app. Tap the Voicemail tab. Tap the Menu button. Tap the Settings option. Tap the Voicemail settings option. Tap the Disable voicemail option. Enter your voicemail password. Tap the Disable button. Your voicemail will now be canceled. If you have a landline, you can cancel voicemail by calling your voicemail service. The number for your voicemail service can be found on your phone bill. Once you’ve called your voicemail service, follow the prompts to cancel your voicemail.

Accessing Your Voicemail Box

Accessing your voicemail box is usually straightforward and can be done by dialing a specific phone number. Here is a detailed step-by-step guide on how to do it:

  1. Use your phone’s built-in voicemail app: Most modern smartphones come with a built-in voicemail app. To access your voicemail using this method, simply open the app and follow the on-screen instructions.
  2. Dial your voicemail number: If your phone doesn’t have a built-in voicemail app, you can still access your voicemail by dialing a specific phone number. This number typically starts with a number such as “1” or “4” followed by your phone number. To find your voicemail number, you can check your phone bill or contact your service provider.
  3. Enter your password: Once you have dialed your voicemail number, you will be prompted to enter your password. If you haven’t set up a password yet, you will need to do so by following the instructions provided by your service provider.
  4. Listen to your messages: After you have entered your password, you will be able to listen to your voicemail messages. You can use the keypad on your phone to navigate through the messages and to delete or save them.
Step Action
1 Open the voicemail app or dial your voicemail number.
2 Enter your password.
3 Listen to your messages and navigate using the keypad.

Confirming the Cancellation

Once you’ve dialed the voicemail cancellation number, follow the prompts to confirm your request. You may need to enter your voicemail password or account PIN to verify your identity. The automated system will provide a confirmation message, such as “Your voicemail has been canceled” or “Your voicemail service is now inactive.”

It’s important to note that some voicemail cancellation numbers require you to call from the same phone number that’s associated with the voicemail account. If you’re having difficulty canceling your voicemail, contact your service provider for assistance.

To ensure the cancellation has been successful, you can try calling your voicemail number from a different phone or have someone else call you. If the voicemail message no longer plays, it means the cancellation was successful.

Here’s a table summarizing the voicemail cancellation process for different service providers:

Service Provider Cancellation Number
AT&T *86
Verizon *86
T-Mobile #86
Sprint ##86

Troubleshooting Common Issues

5. Voicemail Retrieval Not Working

If you’re experiencing issues retrieving your voicemail, try the following troubleshooting steps:

  • Check your network connection: Ensure you have a stable internet connection or cellular signal.
  • Restart your device: Power cycling your device can resolve temporary glitches.
  • Disable call forwarding: Call forwarding may interfere with voicemail retrieval. Verify that it’s disabled in your device settings.
  • Reset your voicemail password: Forgotten or incorrect passwords can block access to voicemail. Reset your password from the voicemail app or through your carrier’s website.
  • Contact your carrier: If none of the above steps resolve the issue, contact your carrier for technical support. They can check for network outages or service disruptions that may be affecting voicemail.
Error Message Possible Solutions
“Voicemail unavailable” – Network outage
– Service disruption
– Contact your carrier
“Incorrect password” – Reset your voicemail password
– Contact your carrier
“Call forwarding active” – Disable call forwarding from your device settings
– Contact your carrier

Alternative Cancellation Methods

### 1. Online Support Chat

Some carriers provide a live chat option on their website where you can connect with a customer service representative and request voicemail cancellation. Simply navigate to the carrier’s website, locate the support chat button, and follow the prompts to get in touch with a representative.

### 2. Email Support

If live chat is not available, you may be able to submit an email request to your carrier’s customer support team. Draft an email explaining your request for voicemail cancellation, include your account information, and send it to the designated support email address provided by your carrier.

### 3. Physical Retail Store

For those who prefer in-person interactions, visiting a physical retail store operated by your carrier can be a convenient option. Bring your account information, such as your phone number or account number, to the store, and a representative will assist you with the voicemail cancellation process.

### 4. Virtual Assistant

Some carriers offer virtual assistant services that can be accessed through a mobile app or website. By chatting with the virtual assistant, you can request voicemail cancellation and provide any necessary information.

### 5. Contact Center

If none of the above methods are convenient, calling your carrier’s contact center is a straightforward way to cancel your voicemail. Be prepared to provide your account information and follow the instructions given by the customer service representative.

### 6. Additional Details for Contact Center Cancellation

Carrier Contact Number Instructions
Verizon 1-800-922-0204 Press 4 for customer service and follow the prompts to request voicemail cancellation.
AT&T 1-800-288-2020 Say “cancel voicemail” to the automated system and provide your account information when prompted.
T-Mobile 1-800-937-8997 Press 2 for “Customer Service” and follow the prompts to speak with a representative and cancel your voicemail.
Sprint 1-888-211-4727 Press 2 for “Account Services” and then press 3 for “Change Features.” Provide your account information and request voicemail cancellation.

Managing Voicemail Messages After Cancellation

Upon canceling your voicemail service, you can still manage and access your existing voicemail messages for a limited period. Here’s how you can do it:

Call Your Voicemail Service

Dial the voicemail number you were using before cancellation and enter your password. You will be prompted with options to manage your messages.

Access Your Voicemail Online

If your voicemail provider offers online access, you can visit their website or app to view and retrieve your messages.

Use a Third-Party App

There are third-party apps available that allow you to access your voicemail remotely, even after cancellation. These apps typically charge a subscription fee.

Retrieve Transcripts

Some voicemail providers may offer transcripts or recordings of your messages via email or text message. Contact them to inquire about this option.

Listen to Messages on Your Phone

If your phone has a built-in voicemail feature, you may be able to listen to your old voicemail messages through that.

Contact Customer Support

For personalized assistance, you can reach out to your voicemail provider’s customer support for guidance on accessing your messages after cancellation.

Message Expiration and Retention

Voicemail messages are typically retained for a certain period after cancellation. The exact duration varies based on the voicemail service provider, but it’s generally around 30 days.

| Voicemail Service | Message Retention Period |
|—|—|
| Verizon | 30 days |
| AT&T | 60 days |
| T-Mobile | 90 days |
| Google Voice | 30 days |

Impacts of Voicemail Cancellation

Canceling voicemail can have several implications:

Loss of Recorded Messages

Once voicemail is canceled, any existing messages stored on the server will be permanently deleted. Users will no longer be able to access or retrieve these messages.

Missed Calls

Without voicemail, callers who leave messages will not have a way to reach the user unless they have other contact information. This can result in missed appointments, important information, or potential business opportunities.

Inconvenience for Callers

Callers may find it inconvenient to hear a busy signal or an automated message indicating that voicemail is not available. This can lead to frustration and missed communication.

Privacy Concerns

Voicemail serves as a buffer, protecting users from unwanted calls. Canceling voicemail can potentially expose personal phone numbers to more spam calls and telemarketing.

Alternative Communication Options

Users who cancel voicemail may need to rely on alternative communication methods, such as email, text messaging, or instant messaging.

Reduced Accessibility

For individuals who are often away from their phones or have hearing impairments, voicemail provides a convenient way to stay connected. Canceling voicemail can reduce accessibility and make communication more challenging.

Loss of Call History

Some voicemail systems provide a record of inbound and outbound calls, including the date, time, and caller ID. Canceling voicemail may result in the loss of this call history.

Missed Business Opportunities

For businesses, voicemail can serve as a vital channel for capturing leads and generating sales. Canceling voicemail can lead to missed business opportunities and lost revenue.

| Feature | Impact of Cancellation |
|—|—|
| Stored Messages | Permanent deletion |
| Missed Calls | Increased likelihood |
| Caller Convenience | Reduced |
| Privacy | Increased exposure to spam calls |
| Alternative Communication | Reliance on other methods |
| Accessibility | Reduced for frequent travelers or hearing-impaired individuals |
| Call History | Loss of record |
| Business Opportunities | Missed leads and revenue |

Unintended Consequences of Cancellation

Canceling voicemail can have several unintended consequences that you may not be aware of. Here are a few to consider:

Missed Calls and Messages

Without voicemail, you will immediately miss any calls that come in while your phone is unanswered. Any urgent messages or important information could be lost.

Emergency Situations

In an emergency, having voicemail can provide a lifeline. If you are unable to answer your phone, voicemail can provide callers with essential information or instructions.

Professionalism

Leaving voicemail messages can be a courteous and professional way to communicate with clients or colleagues. Canceling voicemail may give the impression that you are not available or accessible.

Lost Contact with Friends and Family

Voicemail can be a valuable way to stay connected with friends and family who may not be available when you call. Canceling voicemail could limit your ability to receive messages from them.

Difficult to Retrieve Messages

If your phone is lost or damaged, retrieving voicemails from your voicemail provider can be challenging without a subscription.

No Privacy

Canceling voicemail removes a layer of privacy, as callers can no longer leave confidential or personal messages.

Loss of Convenience

Voicemail offers convenience and flexibility, allowing you to retrieve messages at your leisure. Canceling it can make it more difficult to keep track of important calls and messages.

Security Concerns

Voicemail can help protect your privacy by preventing unauthorized access to your calls. Canceling voicemail may compromise this security measure.

Lack of Customization

Many voicemail services allow you to customize your greetings and set up rules for handling calls. Canceling voicemail eliminates these customization options.

How To Cancel Voicemail

Canceling your voicemail can be a simple process, but the steps may vary depending on your phone carrier and device. Here’s a general guide on how to cancel voicemail:

  1. Dial your voicemail by pressing and holding the “1” key on your phone.
  2. Once you’ve accessed your voicemail, listen to the instructions and follow the prompts to cancel your voicemail.
  3. Some carriers may require you to enter a password or security code to confirm the cancellation.
  4. Once you’ve completed the steps, your voicemail will be canceled, and callers will no longer be able to leave you voicemails.

If you’re having trouble canceling your voicemail, you can contact your phone carrier for assistance.

People Also Ask About How To Cancel Voicemail

How do I cancel voicemail on my iPhone?

To cancel voicemail on your iPhone, follow these steps:

  1. Open the “Phone” app.
  2. Tap the “Voicemail” tab.
  3. Tap the “Settings” icon in the top-right corner.
  4. Tap the “Disable Voicemail” button.

How do I cancel voicemail on my Android phone?

To cancel voicemail on your Android phone, follow these steps:

  1. Open the “Phone” app.
  2. Tap the “Voicemail” tab.
  3. Tap the “Menu” button (three dots) in the top-right corner.
  4. Tap the “Settings” option.
  5. Tap the “Voicemail” option.
  6. Tap the “Disable Voicemail” button.

Can I cancel voicemail temporarily?

Yes, you can cancel voicemail temporarily on most phones. The steps may vary depending on your phone carrier and device. Contact your phone carrier for instructions on how to temporarily cancel voicemail.

5 Easy Steps to Cancel Voicemail on Android

5 Easy Steps to Cancel Voicemail on iPhone

In the digital age, where communication is predominantly conducted through electronic devices, the ability to manage our voicemail settings is paramount. For Android users, understanding how to cancel voicemail is a crucial skill, particularly when you are experiencing technical difficulties or simply prefer to disable the voicemail feature altogether. This guide will provide you with a step-by-step explanation of how to cancel voicemail on your Android device, arming you with the knowledge to effectively manage your messaging settings.

To initiate the process of canceling voicemail on your Android device, it is essential to determine your carrier. Different carriers utilize varying methods for voicemail management, and understanding the specific steps for your provider is crucial. Once you have identified your carrier, you can proceed with the corresponding instructions outlined in subsequent sections of this guide. Whether you are seeking to temporarily disable voicemail, configure custom voicemail settings, or permanently cancel the feature, this comprehensive guide will empower you with the necessary steps to achieve your desired outcome.

Before embarking on the process of canceling voicemail, it is prudent to consider the potential impact on your messaging experience. Voicemail serves as a convenient backup when you are unable to answer incoming calls. Disabling voicemail may result in missed messages and reduced accessibility for individuals attempting to contact you. It is recommended to carefully evaluate your communication needs and weigh the advantages and disadvantages of canceling voicemail before proceeding. Additionally, certain carriers may charge a fee for voicemail services. If you no longer require voicemail, canceling the feature can potentially lead to cost savings.

How to Cancel Voicemail on Android

If you have voicemail set up on your Android device and you no longer want to use it, you can cancel it by following these steps:

  1. Open the Phone app
  2. Tap the voicemail tab
  3. Tap the Menu button
  4. Tap Settings
  5. Tap Voicemail
  6. Tap the Cancel button

Once you have canceled voicemail, you will no longer receive voicemail messages.

People also ask:

How do I turn off voicemail on my Samsung phone?

The steps to turn off voicemail on a Samsung phone are similar to the steps for other Android devices. Open the Phone app, tap the voicemail tab, tap the Menu button, tap Settings, tap Voicemail, and then tap the Cancel button.

How do I cancel voicemail on my Google Pixel phone?

The steps to cancel voicemail on a Google Pixel phone are the same as the steps for other Android devices. Open the Phone app, tap the voicemail tab, tap the Menu button, tap Settings, tap Voicemail, and then tap the Cancel button.

How do I know if voicemail is disabled on my phone?

If you have disabled voicemail on your phone, you will not receive any voicemail messages. You can also check if voicemail is disabled by opening the Phone app and tapping the voicemail tab. If the voicemail tab is grayed out, then voicemail is disabled.