The Astro A50 headset is a popular choice for gamers who demand both high-quality audio and comfort. However, like all electronic devices, the A50 can occasionally experience problems. One common issue is that the headset may become unresponsive or fail to connect to the base station. In these cases, resetting the headset to its factory settings may be necessary. Resetting the A50 is a simple process that can be completed in a few minutes.
First, power off the headset and base station. On the headset, hold down the Dolby button for 10 seconds. The headset will flash white and then turn off. On the base station, hold down the power button for 10 seconds. The base station will flash red and then turn off.
Once the headset and base station are both powered off, press and hold the power button on the headset for 5 seconds. The headset will flash white and then turn on. Release the power button and the headset will connect to the base station. The base station will flash green and then turn on. The A50 headset is now reset to its factory settings.
Identifying the RESET Button
The RESET button on the Astro A50 Headset is located on the underside of the right earcup, near the base of the headband. It is a small, recessed button that is not readily visible. To find it, use your finger to gently probe the area until you feel a small, raised button.
The RESET button is used to restore the headset to its factory default settings. This can be useful if you are experiencing any problems with the headset, such as sound distortion or connection issues. Resetting the headset will erase all custom settings, so be sure to back up any important configurations before proceeding.
To reset the headset, use a paperclip or other small, pointed object to press and hold the RESET button for 15 seconds. The headset will then power off and on, and the factory default settings will be restored.
Here is a table summarizing the location and function of the RESET button on the Astro A50 Headset:
Location | Function |
---|---|
Underside of the right earcup, near the base of the headband | Restores the headset to its factory default settings |
Resetting via the BASE Station
Reset Using the PS4 USB Cable:
Connect the PS4 USB cable to the front of the ASTRO A50 Base Station and the other end into an available USB port on the PS4. Press and hold the Bluetooth Pair button on the back of the Base Station for 5 seconds. The Base Station lights will begin to flash yellow and red. When the lights turn solid blue, the reset is complete. unplug the USB cable and restart your PS4.
Reset Using the PC USB Cable:
Connect the PC USB cable to the front of the ASTRO A50 Base Station and the other end into an available USB port on your PC. Press and hold the Bluetooth Pair button on the back of the Base Station for 5 seconds. The Base Station lights will begin to flash yellow and red. When the lights turn solid blue, the reset is complete. unplug the USB cable and restart your PC.
Reset Using the Optical Cable:
Connect the optical cable to the back of the ASTRO A50 Base Station and the other end into an available optical port on your PS4 or PC. Press and hold the Bluetooth Pair button on the back of the Base Station for 5 seconds. The Base Station lights will begin to flash yellow and red. When the lights turn solid blue, the reset is complete. unplug the optical cable.
Platform | Operating Instructions | Additional Notes |
---|---|---|
PS4 |
|
The PS4 USB cable can also be used to reset the ASTRO A50 Base Station on a PC. |
PC |
|
The PC USB cable can also be used to reset the ASTRO A50 Base Station on a PS4. |
Optical Cable |
|
The optical cable can be used to reset the ASTRO A50 Base Station on both PS4 and PC. |
Resetting Manually
Manually Resetting via Base Station:
- Unplug the base station from its power source.
- Wait for 10 seconds.
- Re-plug the base station and turn it on.
- Locate the “Reset” button on the back of the headset.
- Press and hold the “Reset” button for 15 seconds.
- Release the button and wait for the headset to reset.
Manually Resetting via Headset:
- Turn on the headset.
- Press and hold the “Game” and “EQ” buttons simultaneously for 15 seconds.
- Release the buttons and wait for the headset to reset.
Manually Resetting via Headset |
---|
|
Troubleshooting Reset Issues
1. Battery Level
Ensure the A50 headset has sufficient battery life. If the battery is low, the reset may not be successful.
2. Base Station Connection
Make sure the headset is properly seated in the base station and that the connection is secure. A loose connection can prevent the reset.
3. Firmware Update
If you encounter difficulties resetting the headset, check if a firmware update is available for the A50 and the base station. Installing the latest firmware can resolve reset issues.
4. Wired Connection
If the wireless reset methods are unsuccessful, perform a wired reset using the following steps:
- Connect the headset to the base station using the included micro-USB cable.
- Press and hold the Astro Gaming button on the left earcup for 15 seconds.
- Release the button and wait for the headset to restart.
Troubleshooting Wired Reset Issues
Issue | Solution |
---|---|
Headset does not restart | Ensure the micro-USB cable is properly connected to both the headset and the base station. |
Button is not responding | Clean the Astro Gaming button with a soft cloth to remove any debris or obstructions. |
Reset process is not completing | Try again and ensure you hold the button down for the full 15 seconds. |
Updating Firmware after Reset
Once your Astro A50 headset has been reset, it’s a good idea to update its firmware to the latest version. This will ensure that your headset is running at its best and has the latest features and improvements. To update the firmware, follow these steps:
- Download the latest firmware from the Astro website.
- Connect your Astro A50 headset to your computer using the USB cable.
- Open the Astro Command Center software.
- Click on the “Settings” tab.
- Click on the “Firmware Update” button.
- Follow the on-screen instructions to update the firmware.
Once the firmware update is complete, your Astro A50 headset will be running the latest version of the firmware and will be ready to use.
Here is a table summarizing the steps for updating the firmware on your Astro A50 headset:
Step | Action |
---|---|
1 | Download the latest firmware from the Astro website. |
2 | Connect your Astro A50 headset to your computer using the USB cable. |
3 | Open the Astro Command Center software. |
4 | Click on the “Settings” tab. |
5 | Click on the “Firmware Update” button. |
6 | Follow the on-screen instructions to update the firmware. |
Re-pairing the Headset and BASE Station
To re-pair your Astro A50 Headset and BASE Station, follow these steps:
1. Power Off the Headset and BASE Station
Hold down the power button on both the headset and the BASE Station for 6 seconds until they turn off.
2. Hold Down the Dolby Button on the Headset
While the headset is off, hold down the Dolby button for 5 seconds until the headset’s LED flashes green.
3. Power on the BASE Station
Press the power button on the BASE Station to turn it on.
4. Connect the Headset to the BASE Station
Place the headset in the charging cradle on the BASE Station. The headset’s LED will flash orange while it charges.
5. Wait for the Headset to Pair
Wait for the headset’s LED to stop flashing orange and turn solid green. This indicates that the headset has successfully paired with the BASE Station.
6. Troubleshoot Pairing Issues
If you encounter any issues pairing your headset and BASE Station, try the following troubleshooting tips:
Issue | Solution |
---|---|
The headset’s LED does not flash green when holding down the Dolby button | Ensure that the headset is turned off before holding down the Dolby button. |
The headset’s LED does not turn solid green after charging | Try connecting the headset to a different USB port on the BASE Station. |
The headset and BASE Station still do not pair | Try resetting both the headset and BASE Station to factory defaults. |
Restoring Default Settings
If you are facing persistent issues with your Astro A50 headset, resetting the device to its default settings can often resolve the problem. Restoring the default settings will erase all custom configurations and presets, so it is important to back up any important settings before proceeding. The following steps will guide you through the process of resetting your Astro A50 headset to factory settings:
1. Power on the headset: Ensure that your Astro A50 headset is powered on and connected to a compatible base station or USB port.
2. Navigate to the Settings menu: Using the buttons on the headset, navigate to the “Settings” menu.
3. Select “Restore Defaults”: Scroll down the Settings menu and select the “Restore Defaults” option.
4. Confirm the reset: A confirmation message will appear. Select “Yes” to proceed with the reset.
5. Wait for the reset process to complete: The Astro A50 headset will now perform the reset process. The headset will power off and then automatically turn back on.
6. Reconfigure your settings: Once the reset is complete, reconfigure your desired settings and presets for the headset.
7. Additional Tips: In addition to the above steps, here are some additional tips for a successful reset:
Action | Description |
---|---|
Use a USB cable | Connect the Astro A50 headset directly to a computer or gaming console using a USB cable to ensure a stable connection. |
Disconnect other devices | Unplug any other devices connected to the base station or USB port to prevent interference. |
Avoid interruptions | Do not disconnect the headset or power off the device during the reset process. |
Erasing All User Data
To erase all user data from your Astro A50 headset, follow these steps:
1. Turn the headset on.
2. Press and hold the Game button for 5 seconds.
3. The ear cups will flash red and white.
4. Release the Game button.
5. Press and hold the Dolby button for 5 seconds.
6. The ear cups will flash blue and white.
7. Release the Dolby button.
8. The headset will now be restored to factory defaults. All user data, including pairing information and equalizer settings, will be erased.
Step | Action |
---|---|
1 | Turn the headset on. |
2 | Press and hold the Game button for 5 seconds. |
3 | The ear cups will flash red and white. |
4 | Release the Game button. |
5 | Press and hold the Dolby button for 5 seconds. |
6 | The ear cups will flash blue and white. |
7 | Release the Dolby button. |
8 | The headset will now be restored to factory defaults. All user data, including pairing information and equalizer settings, will be erased. |
Resetting to Factory Defaults
To reset your Astro A50 headset to its factory default settings, follow these steps:
1. Hold Down the Game and Dolby Buttons
Locate the Game and Dolby buttons on the headset, then press and hold them down simultaneously.
2. Slide the Power Switch to Off
While holding down the Game and Dolby buttons, slide the power switch on the headset to the Off position.
3. Keep Holding the Buttons for 5 Seconds
Continue holding down the Game and Dolby buttons for approximately 5 seconds, even after the headset has turned off.
4. Release the Buttons
Release the Game and Dolby buttons after 5 seconds.
5. Slide the Power Switch to On
Slide the power switch back to the On position.
6. Wait for the Headset to Initialize
The headset will initialize and restore to its factory default settings.
7. Reconnect the Headset
Once the headset has reset, reconnect it to your gaming console or PC.
8. Redownload the Astro Command Center
If you have previously installed the Astro Command Center software, redownload and reinstall it to access the latest firmware updates for your headset.
9. Customizing Your Settings
Once the headset is reset and reconnected, you can customize your settings in the Astro Command Center software, including:
Setting | Description |
---|---|
Game EQ | Adjust the audio balance and sound effects for specific games. |
Voice EQ | Adjust the audio balance and clarity for voice communication. |
Sidetone | Control the volume of your own voice feedback through the headset. |
Microphone Sensitivity | Adjust the sensitivity of the headset’s microphone to optimize voice clarity. |
Noise Gate | Reduce background noise and improve the clarity of your voice during communication. |
Tips for Resetting the Astro A50 Headset
1. Power Cycle the Headset: Turn off the headset, unplug the base station from the power outlet, wait 30 seconds, and plug it back in. Turn the headset back on to complete the reset.
2. Reset the Base Station: Unplug the base station from the power outlet and wait for 30 seconds. Press and hold the “Game” and “Dolby” buttons simultaneously while plugging the base station back in. Release the buttons when the light on the base station starts blinking. This will reset the base station to its factory settings.
3. Factory Reset the Headset and Base Station: Turn off the headset and unplug the base station. Press and hold the “Game” and “EQ” buttons on the headset while plugging in the base station. Release the buttons when the light on the base station starts blinking rapidly. This will factory reset both the headset and base station.
4. Update the Firmware: Check the Astro website for the latest firmware updates for your headset and base station. Download the update and follow the instructions to install it. This can resolve software-related issues that may interfere with the reset process.
5. Check the Connection Cables: Ensure that both the headset and base station are securely plugged into the appropriate ports. Inspect the cables for any visible damage or loose connections.
6. Try a Different Power Outlet: If power cycling the headset and base station doesn’t resolve the issue, try plugging them into a different power outlet. This can eliminate any potential electrical interference.
7. Reset the Optical Output: If you’re using an optical connection, disconnect the optical cable from the base station and reconnect it. This can clear any signal transmission issues.
8. Check for Obstructions: Ensure there are no physical obstructions between the headset and base station. Line-of-sight is crucial for a stable wireless connection.
9. Avoid Wireless Interference: Keep the headset and base station away from sources of wireless interference, such as Wi-Fi routers or cordless phones.
10. Contact Astro Support: If you’ve tried the above troubleshooting steps and the headset is still malfunctioning, contact Astro support for further assistance. They may provide additional troubleshooting options or arrange for a replacement.
How to Reset Astro A50 Headset
The Astro A50 headset is a popular choice for gamers due to its excellent sound quality and comfort. However, like all electronic devices, it can sometimes experience problems. If you are having issues with your Astro A50 headset, resetting it to its default settings may help to resolve the problem.
Here are the steps on how to reset your Astro A50 headset:
- Turn off the headset.
- Press and hold the Dolby button and the Game button simultaneously for 5-10 seconds.
- The headset will power on and the lights will flash red.
- Release the buttons.
- The headset is now reset to its default settings.
People Also Ask
How do I reset my Astro A50 without a computer?
To reset your Astro A50 without a computer, follow the steps outlined above.
How do I fix my Astro A50 headset not turning on?
If your Astro A50 headset is not turning on, try resetting it. You can also try charging it for a few hours. If the headset still does not turn on, you may need to contact Astro customer support.
How do I update my Astro A50 firmware?
To update the firmware on your Astro A50 headset, you will need a computer.
- Download the Astro Command Center software from the Astro website.
- Install the software on your computer.
- Connect your headset to your computer using the USB cable.
- Open the Astro Command Center software.
- Click on the “Firmware Update” tab.
- Follow the on-screen instructions to update the firmware.