Excuse me! I’m sick, can’t make it to work.” Chances are you’ve uttered or thought of these words sometime during your working years, especially if you live in one of the 26 states that don’t provide paid sick leave. Either way, calling in sick should be a straightforward process, but it can be stressful, especially if you have a demanding job. The last thing you want to do when you’re feeling terrible is deal with a difficult boss or coworker. The good news is, calling in sick at Walmart is a relatively simple process, especially if you follow these general guidelines.
First, and most importantly, check your company’s sick leave policy. This policy will outline the specific requirements for calling in sick, such as how much notice you need to give and what documentation you need to provide. Once you’re familiar with the policy, you can start the process of calling in sick. The best way to do this is to call your supervisor or manager directly. If you can’t reach your supervisor or manager, you can leave a message with the switchboard or human resources department. Be sure to state your name, employee ID number, and the reason you’re calling in sick.
Finally, be prepared to provide documentation if your supervisor or manager requests it. This documentation could include a doctor’s note or a statement from a family member. If you’re unable to provide documentation, your supervisor or manager may ask you to take a leave of absence. Taking a leave of absence can be a good option if you need more time to recover from your illness. However, it’s important to note that taking a leave of absence may affect your pay and benefits.
Understanding Walmart’s Sick Leave Policy
Walmart’s sick leave policy provides eligible associates with paid time off to recover from illnesses or injuries. These policies vary by state and local regulations, so it’s important to consult your specific location’s guidelines for details.
Eligibility:
- Full-time associates with 12+ months of service: Up to 40 hours per year
- Part-time associates with 12+ months of service: Pro-rated based on average weekly hours worked
- Associates with less than 12 months of service: May be eligible for unpaid leave
Accrual:
- Sick leave accrues at a rate of 1 hour for every 30 hours worked
- Accrued time is capped at 40 hours for full-time associates and pro-rated for part-time associates
Usage:
- Sick leave can be used for illnesses, appointments, personal emergencies, and other approved reasons
- Associates must provide a doctor’s note or other medical documentation for absences of three or more consecutive days
- Walmart may require a doctor’s note for absences even on less than three days
| Time Off Type | Eligibility | Accrual Rate | Cap |
|---|---|---|---|
| Sick Leave | 12+ months of service | 1 hour per 30 hours worked | 40 hours (full-time) |
| Unpaid Leave | Less than 12 months of service | N/A | N/A |
Reporting an Absence:
- Associates must call their designated call-in line and provide their name, associate ID, and reason for absence
- If unable to call, associates can report their absence through the WalmartOne website or mobile app
When to Call Out Sick
Calling out sick should be a last resort, but there are certain situations when it is necessary. Here are some guidelines for when to call out sick at Walmart:
Work at Walmart, but Not a Walmart Associate
If you work at Walmart but are not a Walmart associate, such as a contractor or vendor, you may have different policies regarding calling out sick. It is best to check with your supervisor or the human resources department to find out the specific procedures.
Special Circumstances
In addition to the situations listed above, there may be other special circumstances that warrant calling out sick. These could include:
- Having a contagious illness that could spread to other employees or customers
- Experiencing a personal or family emergency
- Needing to care for a sick child or other family member
How to Call Out Sick via Phone
To call out sick via phone, follow these steps:
- Call the store’s main phone number.
- When prompted, select the option to speak to a manager or associate.
- Explain to the manager or associate that you are calling out sick. Be specific about the reason for your absence, including any symptoms you are experiencing.
- Provide your name, employee ID, and the date of your absence.
- Ask to be excused for the day.
If you are unable to reach a manager or associate directly, you can leave a voicemail message. Be sure to include all of the information listed above in your message.
Additional Tips
- Call out as early as possible.
- Be polite and respectful.
- Provide a brief explanation of your reason for absence, but avoid sharing too much personal information.
- If you are able, offer to find a replacement for your shift.
- Follow up with your manager or associate after you have recovered to discuss your return to work.
| Absence Notice Requirements | Notes |
|---|---|
| Call out at least 2 hours before your scheduled shift | This timeframe may vary depending on your store’s policies. |
| Provide a reason for your absence | A brief explanation is sufficient, such as “I am feeling sick.” |
| Offer to find a replacement | This is not always possible, but it is appreciated by management. |
How to Call Out Sick via Online Portal
1. Go to the Walmart One website and log in to your account.
2. Click on the “My Time” tab.
3. Under the “Time Off” section, click on the “Request Time Off” button.
4. Select the “Sick Time” option and enter the dates you will be out.
5. Enter the reason for your absence and any other relevant information.
6. Click on the “Submit” button.
Enter the reason for your absence:
| Reason | Definition |
|---|---|
| General Illness | Include non-specific illnesses, such as headaches |
| Doctor/Medical Appointment | Include any appointments where a healthcare professional will be consulted. |
| Injury | Include any workplace or non-workplace injuries that require professional medical care. |
| Bereavement | Include the death of a family member |
| Jury Duty | Include any time served on a jury. |
Note: You may be required to provide documentation to support your reason for absence.
The Importance of Providing a Doctor’s Note
Walmart requires a doctor’s note if an employee is absent for three or more consecutive days due to illness. This policy is in place to ensure that employees are not abusing sick leave and to provide documentation of the employee’s illness.
There are several reasons why Walmart may require a doctor’s note. First, a doctor’s note can help to verify that the employee is actually sick and not just using sick leave as an excuse to take time off. Second, a doctor’s note can help to determine the severity of the employee’s illness and whether or not they are able to return to work.
Third, a doctor’s note can help to protect Walmart from liability. If an employee is injured while on sick leave, Walmart may be held liable if the employee did not have a doctor’s note. By requiring a doctor’s note, Walmart can help to ensure that employees are not using sick leave to cover up injuries or illnesses that could potentially lead to a workplace accident.
| Reason for Absence | Required Documentation |
|---|---|
| Illness lasting three or more consecutive days | Doctor’s note |
| Injury | Doctor’s note or workers’ compensation documentation |
| Bereavement | Death certificate or obituary |
If you are unable to provide a doctor’s note, you may still be able to call out sick. However, you will need to be prepared to provide a detailed explanation of your illness and why you are unable to provide a doctor’s note.
Consequences of Unauthorized Absences
Failure to follow proper call-out procedures when absent from work at Walmart can result in a range of consequences. These may vary depending on the individual’s attendance record and the specific circumstances surrounding the absence. Some potential consequences include:
- Verbal Warning: A first offense may result in a verbal warning from a supervisor, outlining the importance of following call-out procedures.
- Written Warning: A second offense or a pattern of unauthorized absences may lead to a written warning, which documents the absence and the potential consequences of further violations.
- Suspension: Repeated unauthorized absences can result in a suspension without pay for a specified period of time, typically ranging from one to three days.
- Termination of Employment: Persistent unauthorized absences or a significant pattern of noncompliance with call-out procedures can lead to termination of employment.
- Loss of Benefits: In some cases, unauthorized absences may affect eligibility for certain benefits, such as paid time off or vacation time.
- Impact on Performance Evaluation: Unauthorized absences can negatively impact an employee’s performance evaluation, affecting factors such as reliability, punctuality, and overall job performance.
It is important to note that the consequences of unauthorized absences can vary between departments and locations within Walmart. Employees are strongly encouraged to refer to their company policies and consult with their supervisor or manager for specific details regarding attendance expectations and potential consequences.
| Unauthorized Absence Consequences |
|---|
| Verbal Warning |
| Written Warning |
| Suspension |
| Termination of Employment |
| Loss of Benefits |
| Impact on Performance Evaluation |
Alternative Options for Planned Absences
In certain circumstances, Walmart employees may need to arrange planned absences for non-medical reasons. To ensure a smooth process, Walmart has established alternative options to calling sick when requesting time off for planned events.
1. Advanced Scheduling Notice
Employees can submit an advanced scheduling notice through the Walmart app or by informing their immediate supervisor in writing. This allows management to adjust staffing arrangements and minimize disruptions.
2. Leave of Absence (LOA)
For extended or unpaid absences, employees may apply for a Leave of Absence (LOA). LOAs must be approved by management and require specific documentation supporting the reason for the absence.
3. Vacation Time
Eligible employees can utilize their accrued vacation time for planned absences. Vacation requests should be submitted in advance to allow for proper staffing coverage.
4. Bereavement Leave
Walmart offers bereavement leave for employees who experience the loss of an immediate family member. Employees are eligible for up to three days of paid time off for this purpose.
5. Jury Duty Leave
Employees summoned for jury duty are entitled to unpaid leave. Walmart requires employees to provide proof of their jury summons.
6. Military Leave
Employees serving in the military are eligible for unpaid military leave. Walmart complies with federal and state laws regarding military leave rights.
7. Other Leave Options
Walmart may consider alternative leave options on a case-by-case basis. Employees are encouraged to discuss their situation with their supervisor or Human Resources to explore available options.
| Planned Absence Type | Notice Required | Documentation Required |
|---|---|---|
| Advanced Scheduling Notice | As early as possible | None |
| Leave of Absence (LOA) | Varies depending on situation | Support documentation |
| Vacation Time | In advance | None |
| Bereavement Leave | As soon as possible | Proof of death |
| Jury Duty Leave | As soon as possible | Jury summons |
| Military Leave | As instructed by military | Military orders |
Tips for Navigating the Call-Out Process
1. Know Your Employer’s Call-Out Policy
Each Walmart location may have different call-out procedures, so it’s crucial to familiar yourself with your specific store’s policy. Consult the employee handbook or inquire with a manager.
2. Call in Early
Inform your store about your absence as soon as possible, ideally before your scheduled shift. Early call-ins provide your supervisor ample time to arrange coverage.
3. Provide a Clear Reason
State your reason for being unable to work clearly and concisely. While you don’t need to disclose personal details, a brief explanation like illness, family emergency, or a planned medical appointment is appropriate.
4. Offer a Doctor’s Note if Necessary
If you’ve missed more than three consecutive days due to illness or injury, you may be required to provide a doctor’s note to verify your absence.
5. Follow Up with Your Supervisor
After calling in, it’s recommended to follow up with your supervisor either via phone or email to confirm your absence and offer any necessary updates.
6. Document Your Call
Keep a record of your call, including the date, time, and the name of the person you spoke with, for future reference.
7. Be Respectful and Professional
Maintain a polite and respectful tone when calling in. Remember that your supervisor is helping you arrange coverage and deserves your cooperation.
8. Specific Walmart Call-Out Number
For Walmart employees, the following table provides the specific call-out number for reporting absences:
| Walmart Region | Call-Out Number |
|---|---|
| Central Region | 1-800-775-5944 |
| Eastern Region | 1-800-775-5944 |
| Western Region | 1-800-775-6323 |
Communicating with Your Manager
When calling in sick, it’s crucial to communicate with your manager promptly and clearly.
1. Call as Early as Possible
Inform your manager of your absence as soon as you know you won’t be able to work, ideally before your scheduled shift starts.
2. State Your Name and Absence Reason
Start the call by introducing yourself and stating that you’re calling in sick. Briefly explain the reason for your absence without going into excessive detail.
3. Provide a Doctor’s Note if Necessary
If your absence is expected to exceed three days or if your manager requests it, provide a doctor’s note confirming your illness.
4. Offer Alternative Arrangements
If possible, suggest alternative arrangements to cover your shift, such as asking a coworker to switch shifts or working remotely if your condition allows it.
5. Be Polite and Respectful
Even though you’re calling in sick, maintain a polite and respectful tone throughout the conversation.
6. Follow Up if Needed
If your absence is expected to be extended, follow up with your manager regularly to provide updates on your condition.
7. Keep Communication Concise
Avoid lengthy explanations or excuses. Focus on providing the essential information and keeping the call brief.
8. Be Specific About Your Return Date
Inform your manager of your expected return date if you know it, or indicate that you will update them as soon as it’s determined.
9. Anticipate Questions
Be prepared to answer questions about your symptoms, treatment plan, or alternative arrangements. Provide honest and informative responses while maintaining confidentiality and privacy.
| Possible Manager Questions | Sample Responses |
|---|---|
| Can you describe your symptoms? | I’m experiencing [symptoms] and feeling generally unwell. |
| Have you been seen by a doctor? | Yes, I have/No, I haven’t. |
| Do you have a plan for treatment? | I’m resting and taking [medication]. |
| Can you work remotely? | I’m unable to work remotely due to [specific reason]. |
| When do you expect to return? | I anticipate returning to work on [date]. |
Maintaining Professionalism While Calling Out Sick
When calling out sick, it’s essential to maintain a professional demeanor. Here’s how to do it effectively:
1. Call as Early as Possible
Inform your manager or supervisor as soon as possible to give them ample time to make arrangements. Avoid waiting until the last minute, as it could disrupt operations.
2. Be Clear and Concise
State your name, the reason for your absence (if comfortable sharing), and the expected duration of your absence.
3. Offer Supporting Evidence
If possible, provide documentation such as a doctor’s note or proof of an emergency to support your claim. This helps build credibility and reduce the likelihood of skepticism.
4. Be Respectful
Acknowledge the inconvenience your absence may cause and express gratitude for their understanding.
5. Avoid Exaggeration or Fabrication
Be honest about your reasons for calling out sick. Exaggerating or making up excuses can damage trust and lead to consequences.
6. Inquire About Return Date
Ask your manager when would be an appropriate time to return to work to avoid any confusion or misunderstandings.
7. Offer Help
If possible, suggest ways you can contribute remotely or assist your colleagues while you’re out.
8. Follow Up
If necessary, send an email or text message to your manager to confirm your absence and provide any additional details.
9. Stay Informed
Check your email or messages for updates on work-related matters. This shows that you’re still engaged despite your absence.
10. Return to Work Promptly
Make every effort to return to work on the scheduled date. If unforeseen circumstances arise, communicate with your manager to adjust your return time accordingly. By following these tips, you can maintain a professional image while calling out sick at Walmart and minimize any negative impacts on your work and relationships.
How To Call Sick At Walmart
If you are unable to work due to illness, you will need to call in sick. To do this, follow these steps:
- Call the Walmart store where you work.
- Speak to the manager or assistant manager on duty.
- Inform them that you are unable to work due to illness.
- Provide them with your name, employee ID number, and the reason for your absence.
- Ask for the name of the person you spoke to and the time you called.
It is important to call in sick as early as possible. This will give your manager time to find a replacement for you.
People Also Ask About How To Call Sick At Walmart
How many days can I call out sick at Walmart?
You are allowed to call out sick up to three times per year without providing a doctor’s note.
What happens if I call out sick too many times at Walmart?
If you call out sick more than three times per year, you may be subject to disciplinary action, including termination of employment.
Can I call in sick at Walmart online?
No, you must call in sick by phone.
